Returns & Cancellations

In the unlikely event that you encounter a quality issue with our product, we sincerely apologize for any inconvenience caused.

Rest assured, we offer a complete store credit or exchange for another item of equal value. Simply notify us within 2 days of receiving your order, and ship to us the damaged item and we’ll send you a new one after it has been thoroughly inspected by our team.

Manufacturing Quality: Our products undergo rigorous quality checks within our specialized in-house facility to ensure the highest standards are maintained.

 Defects: We proudly stand behind the quality of our products. Should you encounter any defects in stitching quality, we offer a no-questions-asked exchange policy for the first 6 months ensuring your peace of mind.

Materials: Utilizing only the finest materials, we aim to deliver products of unparalleled quality and durability.

Care Instructions: We kindly advise adhering to the care instructions provided with our products to prolong their lifespan and minimize wear and tear during everyday use.

Returns: We regret to inform you that we are unable to accept returns on our products and orders, with the exception of cases involving quality issues. The returns request must be placed within 2 days of receiving the product.

Note: We do not accept exchanges or returns based on product dimensions or screen to product colour variations.

Order Cancellation Window: You have a 4 hour window to cancel your order after it’s been placed. Please ensure to act promptly within this timeframe.

Final Sale: Following the 4 hour cancellation window, all sales become final. We appreciate your understanding in this matter.